Welcome to the CoTravel website which provides information about Corporate Travel Management Services. The website is owned by Travel VIP CC, hosted by Chuffed, and is located within the Republic of South Africa.
By accessing and using this website, you agree to be bound by the terms and conditions set out in this notice. If you do not wish to be bound by these terms and conditions, then you may not access, display, use, download, copy or distribute any of the content of this website as it may be considered unlawful.
You agree that your use of this website is for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including committing a criminal offence, transmitting unlawful material or gaining unauthorised access to other computer systems
You agree to access and use this site entirely at your own risk. You hereby indemnify Travel VIP cc from any claims you may have against it regarding the use of this website.
This website is owned and operated within the Republic of South Africa. Therefore, these terms and conditions are governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Durban High Court in the event of any dispute arising out of a dispute of law.
While every effort is made to ensure that the information provided on this website is current and accurate, we cannot guarantee you that all information contained on this site is accurate. You should consult other sources before making any decision to act on this information.
Travel VIP CC certifies that it retains copyright in the website and all current and future content displayed on the website which is not owned by third parties.
This website and its contents may not be duplicated, copied, resold, reproduced or used for any commercial purpose without the express prior written consent of Travel VIP CC.
By the purchase of this ticket I/we hereby confirm, agree, consent and undertake in favour TRAVEL VIP cc and its subsidiaries/divisions, more specifically “We Move Active”, “Ethica Events” and “CoTravel” (“service provider”) that:
• The service provider offers, conducts and performs services and activities such as travel, yoga, trail running, stand up paddleboarding etc. (“the activities”). I/we agree to accept the service provider’s services, and I/we further agree to participate in the activities on the basis and in terms of this form, wherein acceptance and consent is hereby given voluntarily and in full understanding of the contents hereof;
• My/Our acceptance of the service provider’s services and my participation in the activities as previously mentioned is entirely at my/our own risk. The service provider and its owners, employees and/or its contractors accept no responsibility, and will not be liable for any theft, loss, or damage, injury, illness or death arising of whatsoever nature, regardless of the cause of such loss, damage, injury, illness or death;
• I/We agree that I/we will not, and I/we undertake not to hold the service provider or its owners, employees and/or contractors liable for or make any claim against them for any damages, loss or expenses arising from any such loss, damage, injury, illness or death;
• I/We hereby indemnify and hold harmless and absolve the service providers owners, employees and/or contractors from all and any claims of whatever nature that may arise for whatsoever reason including as a direct or indirect result of my participation in the activities offered by the service provider;
• I/We hereby accept that in the event of my/our cancelling my/our participation in the activities provided by the service provider that I will be liable to the service provider for a 100% cancellation fee;
• I/We hereby indemnify the service provider against all and any costs, legal fees and expenses of whatever nature that the service provider may incur as a direct result of my/our participation in the aforementioned activities, and including as a result of the service provider’s enforcement of this indemnity;
• I/We confirm that I/we am/are medically fit, both mentally and physically, to engage in the activities offered by the service provider and accept the services from the service provider;
• In the event of me/us requiring, for whatever reason medical treatment, I/we hereby consent to such treatment being administered to me/us, and I/we agree that I/we will be personally liable for any medical costs that may arise;
• This confirmation of indemnity and consent will apply in respect of my/our participation in all and any activities and/or my/our acceptance of services from the service provider, whether or in the future, which confirmation of indemnity and consent will endure indefinitely;
• My/Our consent and indemnity shall and will be enforceable and binding upon my/our heirs, executors, administrators and estate;
• I/We further agree that if any provision is found to be unenforceable or non-compliant with any legal requirement, such provision will be amended in accordance with the relevant legislation.
Payment Terms & Conditions
A detailed description of goods and/or services Travel VIP cc is a business in the Travel and Tourism industry that provides all travel-related services.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way of email . (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.) The offering on this website is available to South African clients only.
Return and Refunds policy
The provision of goods and services by (Your Company) is subject to availability. In cases of unavailability, (Your Company) will refund the client in full within 30 days. Cancellation of orders by the client will attract a 100% administration fee. Please be advised that all penalities relating to cancellations or refunds are subject to the provisions as outlined by 3rd party suppliers, airlines and accommodation properties.
Customer Privacy policy
Travel VIP cc shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security
Card transactions will be acquired for Travel VIP cc via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by (Your Company) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Travel VIP cc takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Travel VIP chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (5 Cecelia Close, Ballito, 4420, Kwazulu Natal, South Africa.
Variation
Travel VIP cc may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Travel VIP close corporation based in South Africa trading as CoTravel and with registration number 2006/134166/23 and Paula Louise Martini as the Main Member.
Travel VIP cc contact details
Company Physical Address: 5 Cecelia Close, Ballito, 4420, Kwazulu Natal, South Africa
Email: paula@cotravel.co.za
Telephone: +27824584820
